ABOUT US
Welcome to Mount Vernon Terrace, where our commitment to providing top-notch care and support to our residents is at the forefront of everything we do.
Our Mission
Our mission is to empower individuals with mental health concerns to live fulfilling lives through compassion, understanding and personalised care in a safe and nurturing environment.
Our Story
From Passion to Purpose: The Journey of Mount Vernon Terrace
Mount Vernon Terrace was established over 40 years ago with a clear mission in mind – to provide individuals with mental health conditions the support they need to live fulfilling lives. Since then, we have been proud to serve the Nottingham community, offering a safe and nurturing environment where our residents can feel at home.
Throughout our history, we have remained committed to our mission, continuously evolving our care services to meet the changing needs of our residents. Our approach to mental health care is centred around creating a positive and supportive environment, where individuals can receive personalised care tailored to their specific needs.
Our team of experienced professionals is dedicated to helping our residents lead fulfilling lives and achieve their full potential. We believe that every individual has unique strengths and abilities, and it is our privilege to support them on their journey to wellness.
At Mount Vernon Terrace, we are proud of our heritage and the difference we have made in the lives of so many individuals. We look forward to continuing our mission for many years to come.
Our Values
Our Work Is Heavily Shaped by Our Core Values
01.
Compassion
Compassion is at the heart of everything we do at Mount Vernon Terrace. Our staff is dedicated to providing care with empathy and understanding, recognising the unique needs and experiences of each individual. We believe that genuine compassion is essential to promoting the physical and mental well-being of our residents. Our approach to mental health care is centred on building relationships, providing support, and offering a comforting and non-judgemental environment. By demonstrating compassion in all that we do, we strive to help our residents feel understood and valued, and to promote healing and growth.
02.
Safety
At Mount Vernon Terrace, safety is one of our core values and a top priority for all members of our team. We understand that for individuals with mental health concerns, feeling safe and secure is essential to their well-being. That’s why we have established protocols and procedures to ensure the physical, emotional and psychological safety of our residents at all times. Our facilities are equipped with modern security systems, and our staff undergoes extensive training to handle any situation that may arise. We believe that by creating a safe and secure environment, our residents can feel at ease and focus on their personal growth.
03.
Respect
Respect is a fundamental value at Mount Vernon Terrace. We believe in treating each individual with dignity and respect, regardless of their background or circumstances. Our staff is trained to provide care in a non-judgemental and empathetic manner, and we encourage open and respectful communication between all parties involved in our residents’ care. By fostering a culture of respect, we create a positive and supportive environment where individuals can feel valued and heard. We believe that respect is a crucial component in promoting the physical, emotional, and mental well-being of our residents.
04.
Transparent
Transparency is a core value at Mount Vernon Terrace. We believe in open and honest communication with our residents, families and staff. Our approach to mental health care is centred on trust, and we are committed to being transparent in all aspects of our operations. From sharing information about our services to being upfront about our policies, we strive to foster an environment of transparency and accountability. This creates a foundation of trust that allows our residents to feel comfortable and confident in their care.